Sustainable Tourism Certification for Destinations

To become a member, set up a call with our team to start the process, or join online. We will send your membership agreement, the Sustainable Tourism Code of Conduct, provide access to our online assessment portal, and schedule your assessment. 

We’ll schedule a virtual meeting with your destination team to review the process, discuss timelines, and create a custom roadmap for the assessment process. 

Your destination team will work through the assessment questions. Depending on how much you are already measuring and monitoring, this process can take days, weeks, or months, but we will help you stay on track based on the timelines we have mapped out in the previous step. 

Once you have completed all of the questions to the best of your ability, you will submit your responses and schedule a series of assessment calls to review your responses. The calls will last two to four hours and your assessor will review and discuss your responses with you in detail. Depending on the size of the destination and questions that the assessor may have, there may be one or several calls to get through the process. 

After each call you will be asked to submit evidence for a selection of the criteria. After all evidence requested has been received and reviewed, your assessor will finalize your assessment report. 

Your report and sustainability action plan will be sent to you, and another call set up to review the results. If you have met the minimum score required, you will achieve certification, and your total score will determine your bronze, silver, gold, or platinum certification.  At this time, we will work with you on a plan to communicate your certification, and to roll out destination level tools to engage your stakeholders, if you wish.